SAP Business 1 Inventory and Logistic Module Compuslory.
Customer Service Representative:
Receive and process incoming customer orders via various channels (phone, email, website).
Provide product information, pricing, and order status updates to customers.
Resolve customer inquiries, concerns, and issues related to orders.
Communicate with customers to ensure accurate order details and shipping information.
Order Entry Specialist:
Enter order details on SAP accurately.
Verify product availability, pricing, and discounts before order entry.
Coordinate with other departments to ensure proper handling of special requests or customizations.
Address any discrepancies or issues with orders before they proceed with dispatch.
Inventory Coordinator:
Monitor inventory levels to ensure products are available for order fulfillment.
Coordinate with the procurement team to replenish stock when necessary.
Update the inventory management system with real-time stock information.
Identify and manage slow-moving or obsolete inventory.
Credit and Payment Specialist:
Review and verify customer credit information, ensuring credit limits are not exceeded.
Process payments, issue invoices, and manage any payment discrepancies.
Collaborate with finance and accounting teams to resolve billing and payment-related issues.
Customer Communication Coordinator:
Provide customers with delivery updates, estimated arrival times, and any delays.
Address any inquiries or concerns from customers related to their orders or deliveries.
Act as a point of contact between customers and the dispatch team to ensure smooth communication.
English Communication written and verbal fluent required.
Location:
Lehry Industries, C-2 Sipcot Industries Estate Main Road, Gummidipoondi, Thiruvallur – 601 201.