IT executive

Sales coordinator
May 2, 2024
Accounts receivable
May 21, 2024
Sales coordinator
May 2, 2024
Accounts receivable
May 21, 2024

IT executive

Job description is as below.
1. Cloud Services Management: a. Manage and optimize cloud infrastructure
components (servers, storage, networks) using platforms like Microsoft, Google Cloud. –
Monitor resource usage, scalability, and cost-effectiveness.
2. Email Management (Outlook): a. User Account Administration: – Create, modify, and
deactivate user accounts. – Manage distribution lists and security groups.
b. Email Security: – Implement and monitor email security measures. – Handle phishing
attempts, spam, and malware prevention.
c. Configuration and Troubleshooting: – Configure email clients and mobile devices for
users. – Investigate and resolve email-related issues promptly.
3. IP Phone Systems: a. Administration: – Configure and maintain IP phone systems. –
Manage user profiles, extensions, and call routing.
b. Troubleshooting: – Investigate and resolve issues related to IP phone connectivity, call
quality, and functionality. – Coordinate with vendors for advanced problem resolution.
c. Upgrades and Maintenance: – Conduct regular updates and patches for IP phone
systems. – Plan and execute system upgrades as needed.
4. Network Connectivity: a. Network Monitoring: – Monitor network performance,
bandwidth utilization, and connectivity. – Identify and address network bottlenecks.
b. Security: – Implement and manage network security measures (firewalls, VPNs,
intrusion detection). – Respond to and mitigate security incidents.
c. Collaboration: – Work closely with network engineers to ensure seamless integration
of IP phone systems with the overall network infrastructure.
5. Documentation and Reporting: a. Documentation: – Maintain up-to-date
documentation for configurations, procedures, and troubleshooting steps. – Create user
guides and manuals for common issues.
b. Reporting: – Generate regular reports on system performance, incident resolution, and
user support metrics. – Provide insights for continuous improvement.
6. End-User Support: a. Help Desk Coordination: – Coordinate with the help desk for user
support. – Provide tier-2 and tier-3 support for escalated issues.
7. Compliance and Best Practices: a. Compliance Management: – Ensure compliance with
data protection regulations and industry standards. – Implement best practices for cloud
security and email management.
b. Regular Audits: – Conduct regular audits of cloud services, email accounts, and IP

phone systems for security and performance.

Location:
New No,78 / Old No. 51, Sembudoss Street P.B No. 1506, Parrys, Chennai – 600 001
044 – 42510000

Job Category: IT executive
Job Type: Full Time
Job Location: Chennai

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